:root{
  --navy:#0A1F44;
  --blue:#1E6FEB;
  --cyan:#22D3EE;
  --amber:#FBBF24;
  --coral:#FB6B4C;
  --mint:#2FBF8F;
  --cloud:#F5F9FC;
  --ink:#0E1B2B;
  --muted:#5A6B84;
  --line:#E1E9F2;
  --radius:16px;
}
*{box-sizing:border-box;}
body{margin:0; font-family:'Inter',system-ui,sans-serif; color:var(--ink); background:var(--cloud);}
h1,h2,h3{font-family:'Space Grotesk',sans-serif; color:var(--navy); margin:0 0 6px;}
p{color:var(--muted); margin:0 0 14px;}
a{color:inherit;}
.btn{
  display:inline-flex; align-items:center; gap:8px; padding:11px 20px; border-radius:10px;
  font-weight:600; font-size:14px; border:1.5px solid transparent; cursor:pointer; font-family:'Inter',sans-serif;
}
.btn-primary{background:var(--blue); color:#fff;}
.btn-dark-outline{background:transparent; border-color:var(--navy); color:var(--navy);}
.btn-danger{background:#fff; border-color:var(--coral); color:var(--coral);}
.field{margin-bottom:14px;}
.field label{display:block; font-size:13px; font-weight:600; color:var(--navy); margin-bottom:6px;}
.field input, .field textarea, .field select{
  width:100%; padding:10px 12px; border-radius:9px; border:1.5px solid var(--line); font-family:'Inter',sans-serif;
  font-size:14px; background:#fff; color:var(--ink);
}
.field textarea{resize:vertical; min-height:70px;}
.grid-2{display:grid; grid-template-columns:1fr 1fr; gap:16px;}
.save-note{font-size:13px; color:var(--mint); margin-top:10px; min-height:16px;}

.notice{
  background:#FFF7E0; color:#8A5A00; text-align:center; padding:10px 16px; font-size:13.5px; font-weight:600;
}
.notice code{background:rgba(0,0,0,0.08); padding:2px 6px; border-radius:5px;}

/* ---- Login ---- */
.login-screen{min-height:100vh; display:flex; align-items:center; justify-content:center; background:radial-gradient(120% 140% at 80% 0%, #143a7a 0%, var(--navy) 55%, #061127 100%); padding:20px;}
.login-card{background:#fff; border-radius:20px; padding:40px; width:100%; max-width:380px; box-shadow:0 30px 60px -20px rgba(0,0,0,0.5);}
.login-logo{display:flex; align-items:center; gap:10px; font-family:'Space Grotesk',sans-serif; font-weight:700; font-size:19px; color:var(--navy); margin-bottom:6px;}
.login-sub{font-size:13.5px; margin-bottom:22px;}
.login-error{color:var(--coral); font-size:13px; min-height:16px; margin:8px 0 0;}
.back-link{display:block; text-align:center; margin-top:16px; font-size:13px; color:var(--blue); text-decoration:none;}

/* ---- Dashboard shell ---- */
.dashboard{display:flex; min-height:100vh;}
.sidebar{
  width:230px; flex-shrink:0; background:var(--navy); color:#fff; display:flex; flex-direction:column;
  padding:24px 18px; position:sticky; top:0; height:100vh;
}
.sidebar-logo{display:flex; align-items:center; margin-bottom:28px;}
.sidebar-logo-img{height:20px; width:auto; display:block;}
.side-nav{display:flex; flex-direction:column; gap:4px; flex:1;}
.side-link{
  text-align:left; background:none; border:none; color:#C6D6F5; padding:11px 14px; border-radius:10px;
  font-size:14px; font-weight:600; cursor:pointer; font-family:'Inter',sans-serif;
}
.side-link:hover{background:rgba(255,255,255,0.08);}
.side-link.active{background:var(--blue); color:#fff;}
.sidebar-foot{border-top:1px solid rgba(255,255,255,0.12); padding-top:16px; margin-top:16px;}
.role-badge{display:inline-block; background:rgba(255,255,255,0.1); color:#DCE7FB; font-size:12px; font-weight:700; padding:5px 12px; border-radius:999px; margin-bottom:10px;}
.logout-btn{width:100%; background:rgba(255,255,255,0.08); color:#fff; border:none; padding:10px; border-radius:9px; font-weight:600; cursor:pointer; font-size:13.5px;}

.dash-main{flex:1; padding:36px 44px; max-width:920px;}
.tab-panel{display:none;}
.tab-panel.active{display:block;}
.panel-head{margin-bottom:22px;}
.panel-card{background:#fff; border:1.5px solid var(--line); border-radius:var(--radius); padding:22px 24px; margin-bottom:18px;}
.panel-card h3{font-size:15.5px; margin-bottom:14px;}

/* ---- Cards for posters / callbacks / complaints ---- */
.card-list{display:flex; flex-direction:column; gap:14px;}
.entry-card{background:#fff; border:1.5px solid var(--line); border-radius:var(--radius); padding:18px 20px;}
.entry-top{display:flex; justify-content:space-between; align-items:flex-start; gap:12px; flex-wrap:wrap; margin-bottom:8px;}
.entry-title{font-weight:700; color:var(--navy); font-size:15px;}
.entry-meta{font-size:12.5px; color:var(--muted);}
.status-pill{font-size:11.5px; font-weight:700; padding:3px 10px; border-radius:999px; text-transform:capitalize;}
.status-pill.new{background:#FFF3CD; color:#8A5A00;}
.status-pill.replied{background:#DFF6EA; color:#12693F;}
.entry-body{font-size:14px; color:var(--ink); margin-bottom:10px;}
.entry-actions{display:flex; gap:10px; flex-wrap:wrap; margin-bottom:10px;}
.entry-actions a{font-size:13px; font-weight:600; color:var(--blue); text-decoration:none;}
.reply-row{display:flex; gap:10px; align-items:flex-start;}
.reply-row textarea{flex:1; min-height:44px;}
.poster-thumb{width:100%; max-width:220px; height:100px; border-radius:10px; background-size:cover; background-position:center; background-color:var(--navy); margin-bottom:10px;}

/* ---- Package rows ---- */
.package-row{display:grid; grid-template-columns:1fr 1fr auto; gap:12px; align-items:end; margin-bottom:12px;}

/* ---- Toasts ---- */
.toast-wrap{position:fixed; top:18px; right:18px; z-index:500; display:flex; flex-direction:column; gap:10px; max-width:320px;}
.toast{
  background:var(--navy); color:#fff; padding:14px 18px; border-radius:12px; font-size:13.5px; font-weight:600;
  box-shadow:0 16px 30px -12px rgba(10,31,68,0.5); opacity:0; transform:translateY(-8px); transition:all .3s ease;
}
.toast.show{opacity:1; transform:translateY(0);}
.toast-error{background:#B23A1E;}

/* ---- Sidebar unread badges ---- */
.badge-count{
  display:inline-block; min-width:18px; padding:1px 6px; margin-left:4px; border-radius:999px; background:var(--coral);
  color:#fff; font-size:11px; font-weight:700; text-align:center; vertical-align:middle;
}
.badge-count:empty{display:none;}

/* ---- Overview stat cards ---- */
.stat-grid{display:grid; grid-template-columns:repeat(4,1fr); gap:16px;}
.stat-card{background:#fff; border:1.5px solid var(--line); border-radius:var(--radius); padding:22px; text-align:center;}
.stat-num{font-family:'Space Grotesk',sans-serif; font-weight:700; font-size:30px; color:var(--navy);}
.stat-label{font-size:13px; color:var(--muted); margin-top:4px;}

/* ---- Search/filter row ---- */
.filter-row{display:flex; gap:10px; margin-bottom:16px;}
.filter-row input{flex:1; padding:10px 12px; border-radius:9px; border:1.5px solid var(--line); font-size:14px;}
.filter-row select{padding:10px 12px; border-radius:9px; border:1.5px solid var(--line); font-size:14px; background:#fff;}

@media (max-width: 860px){
  .dashboard{flex-direction:column;}
  .sidebar{width:100%; height:auto; position:relative; flex-direction:row; align-items:center; flex-wrap:wrap; gap:12px;}
  .side-nav{flex-direction:row; flex-wrap:wrap;}
  .sidebar-foot{border-top:none; margin:0; padding:0; display:flex; align-items:center; gap:10px;}
  .dash-main{padding:24px 18px;}
  .grid-2{grid-template-columns:1fr;}
  .package-row{grid-template-columns:1fr 1fr; grid-template-rows:auto auto;}
  .stat-grid{grid-template-columns:1fr 1fr;}
  .filter-row{flex-direction:column;}
}